Inmar Intelligence, a data-driven technology-enabled services company specializing in processing retail and e-commerce returns, and Happy Returns, provider of end-to-end return solutions for retailers and their customers, recently announced an agreement where Inmar Intelligence will be a reseller of Happy Returns’ Returns Bar and Online Returns Exchange Services.
Reverse logistics has become a prerequisite for businesses dealing with connected in-field assets that are managed by service-based contracts. But many have yet to master the complex process, which is directly linked to an organization’s profitability.
From a retailer’s perspective, all satisfied customers are alike. But those returning an item are likely unhappy for a range of reasons — and it’s increasingly crucial to know what those are.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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