Reverse Logistics

Sony Gives Way to New Breed in Spare Parts Center Operation

August 1, 2006

Global Logistics & Supply Chain Strategies

D.W. Morgan Fits Well with Redback Network's Outsourcing Strategies

July 1, 2006

Global Logistics & Supply Chain Strategies

Point of Service-The Next Supply Chain Strategy

July 1, 2006

SeeControl & Aberdeen Group

Looking Backward: Sony Ericsson Takes on Challenge Of Reverse Logistics

May 1, 2006

Robert J. Bowman

The joint venture between Sony Corp. and Ericsson AB seeks a competitive edge in the mobile-phone market. The solution: revamp the handling of returns and repairs.

Liquidity Services Disposes of Returns for Stanley Works

November 1, 2005

Global Logistics & Supply Chain Strategies

Happily Ever After: Automakers Bolster Brand Loyalty Through Better Supply Chain

September 1, 2005

Robert J. Bowman, Global Logistics & Supply Chain Strategies

The aftermarket parts sector has long taken a back seat to the manufacturing side. But that's beginning to change, as companies realize the importance of parts to the bottom line.

Returns Management: How to Convert Trash to Treasure

July 1, 2005

Kathleen Hickey

Some companies are adopting new returns management processes to gain competitiveness and reduce costs. It isn't magic, but most organizations still haven't caught on.

New Solutions Help Companies Find the Return In Returns Management

September 1, 2004

Jean V. Murphy, Global Logistics & Supply Chain Strategies

Greater attention and respect come to returns management as companies learn to exploit its potential for saving money and generating a positive customer experience.

Seeking Excellence Within The Four Walls of the Warehouse

April 1, 2004

Robert J. Bowman- Global Logistics & Supply Chain Strategies

In a perfect world, the tight coordination of systems and processes would allow goods to flow continuously from manufacturer to customer. With total understanding of consumer demand, who needs a lot of excess product taking up valuable real estate? • Second in the Best Practices series.

3PLs On The Rise: Smaller Firms Prove Big Isn't Always Better

April 1, 2004

Thomas A. Foster- Global Logistics & Supply Chain Strategies

While logistics outsourcing may seem like a mature business concept, five smaller 3PLs show how new concepts, better technology and outstanding performance can bring new benefits to companies open to fresh ideas.

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.