As the ease of buying goods online grows, so does the rise in returns. Reverse logistics costs can amount to nearly 60% of an item’s sales price — but there are a growing number of ways to mitigate these costs.
Berkshire Grey Inc., a provider of AI-enabled robotic solutions that automate supply chain processes, introduced its Reverse Logistics solution to help retailers accelerate the resale of returned goods and improve labor utilization in the returns process.
By rethinking product lifecycle, reverse logistics and resource optimization, logistics companies and service providers can introduce sustainable change.
Most retailers require a third-party logistics provider to help navigate the complex web of reverse supply chains. When choosing the right reverse logistics provider, the most successful retailers will ask these key questions.
Understanding customer expectations, improving their experience and implementing the right reverse logistics systems will increase shopper loyalty and prevent profit-margin erosion.
The growth of e-commerce during the COVID-19 pandemic saw online returns double in 2020, underscoring the importance of a solid returns management program that serves both retailers and their customers.
The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.
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