Reverse Logistics

In the New World of Returns, Retailers Need to Dig into the Data

November 12, 2019

In order to reduce costs and increase customer satisfaction, retailers need to take a more detailed look at why returns happen and what are the options for dealing with them.

Returnly Announces New International Returns Solution for Shoppers and Retailers

October 23, 2019

SupplyChainBrain

Returnly, a post-purchase payments company that enables returns for online retailers and customers, recently announced the availability of International Returns, a new solution which lets global shoppers return items online from anywhere in the world.

How Smart Use of Service Supply Chain Can Recession-Proof Your Business

September 25, 2019

Flash Global Logistics

When a supply chain is lean and responsive to data, economic downturns can have minimal impact.

Nordstrom Will Let You Return Your Macy’s Online Order In Store

September 6, 2019

Bloomberg

Nordstrom Inc. is trying a creative new approach for getting busy New York City shoppers in its doors: letting them return things they bought online — from other retailers.

The Untapped Potential of Reverse Logistics

August 29, 2019

Jim Dempsey, SCB Contributor

Why is reverse logistics overlooked as a means of increasing customer satisfaction and ROI?

Germans Love Shopping Online. They Love Returning Goods Even More.

August 12, 2019

Bloomberg

Germans were slow to embrace online shopping, but they lead the pack sending back unwanted goods — creating a massive financial and logistical problem for retailers including Zalando SE and Amazon.com.

IMO 2020: The basics, the challenges, and how to lessen its impact on you

IMO 2020: The Basics, Challenges and Impact on You

July 30, 2019

Laufer Group International Ltd.

Improving Supply Chain Accuracy, Productivity and Speed

June 25, 2019

Brother

Effective Reverse Logistics: Protecting the Bottom Line and Gaining Competitive Advantage

May 13, 2019

Ben Balfour, SCB Contributor

In an increasingly competitive industry, retailers can no longer rely on providing the right product at the right price, with customer service taking center ground in the battle for consumers’ hard-earned cash.

High-Precision Mapping Boosts Accuracy for Global 3PL

April 30, 2019

HERE Technologies - USA

Challenge: A global third-party logistics provider (3PL) was looking for distance calculations between fixed locations to be used for cost analysis, bid response and rate quoting. The company also wanted predictive calculation capabilities for shipment delivery delays based on real-time traffic incident data.

Reverse Logistics

The latest news, analysis, services and systems regarding reverse logistics and its impact on global supply chains. Today’s companies are refurbishing and recycling more goods and managing more product returns than ever before thanks, in part, to the boom in e-commerce. New technologies for reverse fulfillment are transforming the way companies provide customer support - and allowing them to stay ahead of the competition in their industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using reverse logistics solutions to power their supply chains.