Service Parts Management

'De-costing' Programs May Save Manufacturers Huge Sums

January 29, 2015

U.S. manufacturing executives have an opportunity to make their factories even more competitive through parts and components de-costing programs. De-costing is simply a term that refers to removing cost from operations period-over-period. Parts and components usage is a great place to focus because improvements can provide such clear returns.

After-Sales Service, Parts Management to Become More Important to Manufacturers' Profitability, Report Says

December 24, 2014

IDC Manufacturing Insights

As manufacturers continue to competitively differentiate themselves within various industry settings, after-sales service will increasingly become more important in their overall business and profitability strategy, according to Business Strategy: Spare Parts Planning for Service Excellence, a report from IDC Manufacturing Insights. In fact, many discrete manufacturers can expect to capture upward of 30 percent of revenue from service and service-based product strategies.

JDA Enhances Intelligent Fulfillment Suite for Omnichannel

November 24, 2014

JDA Software Group Inc.

JDA Software Group Inc. has developed new capabilities for its Intelligent Fulfillment Suite, formerly known as Distribution Centric Supply Chain.

Closing the Loop on Recycling - And Making Money in the Process

November 10, 2014

Robert J. Bowman, SupplyChainBrain

Even in the age of recycling, forward and reverse supply chains have tended to be treated as separate disciplines. Now the world's largest retailer is partnering with major consumer goods manufacturers to help erase that distinction.

Epicor Unveils App for Auto Aftermarket; Acquires QuantiSense

November 6, 2014

Epicor Software Corp.

Epicor Software Corp. has introduced new business-management software for the automotive aftermarket.

With Ability to Use Metals, 3D Printing Will Be 'Game Changer' in Industrial Machinery Production

November 6, 2014

Automation World

Industrial machinery production - which represents $1.6tr of the $3.8tr global industrial capital expenditure spending in 2013 - is the area to be most dramatically affected by advancing 3D printing technology, says Alex Chausovksy, senior principal analyst, industrial automation, at IHS.

PLM Moves to the Cloud ... Gradually

October 6, 2014

Robert J. Bowman, SupplyChainBrain

The world of product lifecycle management (PLM) has been turned upside down by a raft of technological breakthroughs.

How to Plan for Disruptions in the Food Supply Chain

September 25, 2014

SupplyChainBrain

"Planning for disruption" can seem like a contradiction in terms, but there are measures that food companies can take to protect themselves from the inevitable crises that threaten to derail their supply chains, however unpredictable they might be, says Brian Benjamin, senior director of strategic accounts with Havi Global Solutions.

Rate of New Car Sales to Dip in Much of China as Aftermarket Products, Services Rise

September 22, 2014

Strategy + Business

A mere four years after overtaking the U.S. as the world's largest car market, China's automotive industry has arrived at an important inflection point. The days of growth rates above 20 percent are over, and rates may dip as low as 6 percent by the end of the decade. Several factors are driving this shift.

Radisys Closes the Outsourcing Communications Gap

August 8, 2014

SupplyChainBrain

The maker of wireless infrastructure opted to outsource its manufacturing to Asia. In the process, it was confronted with a host of problems related to a lack of visibility and poor communications with the chosen partner. It was time to automate the process, and get everybody on the same page.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.