Service Parts Management

Building a Modern Supply Chain Network

December 12, 2017

Challenge: For this agricultural spare parts distributor, each country was served by its own separate supply chain. While strategically placed near customers, it presented challenges with stock availability at each distribution center and in dynamically organizing and fulfilling across multiple distribution centers. In addition, the distributor's own organic growth and strategic acquisitions had left it with fragmented IT infrastructure that was hard to extend.

Optimizing the Full Operational View

July 20, 2017

Hyster

U.S. Industrial Production Rises Most in More Than Three Years

May 19, 2017

Bloomberg

American factories flexed some muscle in April, boosting output by the most since February 2014 in broad fashion. Along with gains at mines and utilities, total industrial output was also the strongest in more than three years, Federal Reserve data showed this week.

After-Sales Service: An Area Where the Customer Is King

May 11, 2017

Gary Brooks, CMO, Syncron

Most manufacturers understand that skillful management of service parts operations is critical to reducing costs and optimizing stock levels throughout a supply chain network. But very few are actively leveraging the after-sales side of business as a source of greater profits.

In Supplier Management, Companies Need to Step Up Their Game

April 10, 2017

Robert J. Bowman, SupplyChainBrain

The ability to monitor the behavior and condition of one's suppliers depends on having access to hard numbers. But a surprisingly large percentage of companies lack this critical data.

Report From Next Gen Customer Delivery 2017

March 21, 2017

Mario Matulich, Executive Dir Customer Management Practice, IQPC

As Car Sales Zoom, Automotive Supply Chains Race to Keep Up

November 30, 2016

Finding a TMS that will Deliver Value Today and in the Future

October 5, 2016

Descartes Systems Group

How 3D Printing Is Enhancing Traditional Manufacturing

July 20, 2016

Russell Goodman, Editor in Chief, SupplyChainBrain

DB Schenker Opens First Owned Logistics Center in Mideast

June 13, 2016

DB Schenker

DB Schenker has opened its first company-owned facility in the Middle East.

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.