Service Parts Management

Measures That Traditional Distributors Can Take to Compete With Amazon Supply, Other Giants

July 8, 2015

Amazon Supply still is not selling china or fiberglass, but it does offer more than 54,000 fittings, valves, tubing, pumps and meters. It also offers 5,300 HVAC supplies, tools and meters, but no equipment.

Internet of Things Transforms After-sales Service, Report Says

July 2, 2015

IDC Manufacturing Insights

The rise of the Internet of Things (IoT) has brought with it increased focus on "connected products." As manufacturers work to retrofit existing products with connectivity and build it into new products, they are faced with the question of how these connected products will transform the after-sales services they provide, and possibly even their business models.

ULA: Launching a World-Class Supply Chain

June 11, 2015

Brad Houser, Senior Mgr of SC Operations, United Launch Alliance LLC

When It Comes to Public Safety, There Are No 'Small' Recalls

June 8, 2015

Robert J. Bowman, SupplyChainBrain

The recall of a single spice can have huge ramifications for food safety.

Putting a Stop to Contaminated Product From China

June 5, 2015

Robert J. Bowman, SupplyChainBrain

Will we ever cut off the flow of contaminated product from China and other offshore manufacturing sites?

Accenture Debuts Analytics Apps Platform

May 28, 2015

Accenture

Accenture has launched the Accenture Analytics Applications Platform.

Asia Pacific: Conscientious Producers and Savvy Consumers

February 20, 2015

Tim Foster, Managing Director, Asia-Pacific, Chainalytics

Success in the global economy requires a shift in strategic vision of the Asia-Pacific region's role in supply chains. While it is no secret that an end to low-cost production in Asia is in sight, smart companies are studying the complexity of APAC region and gaining insight into the roles each country plays in the quickly evolving economic horizon. But visibility into where APAC is today isn't enough; forecasting where it will be next year, five years from now, and further into the future are key to positioning supply chains now for ongoing optimization.

Food Supply Chains in 2015: A Banquet of Risk

February 17, 2015

Robert J. Bowman, SupplyChainBrain

The food industry has a lot on its plate these days.

Cap on Sulfur in Ocean Shipping Fuel May Be Instituted Five Years Ahead of 2025 Deadline

February 11, 2015

Maritime Executive

The International Chamber of Shipping says that the shipping and bunker refining industries should recognize that the global 0.5-percent sulfur-in-fuel cap, currently set to go into effect in 2025, may be implemented worldwide by 2020.

What Threat, If Any, Does AmazonSupply Pose to Industrial Distributors?

January 30, 2015

Industrial Supply

With any discussion regarding the future of industrial distribution, the impact of AmazonSupply is sure to come up. Distributors seem to have differing views on this impact, ranging from fear of ArmageddonSupply to a shrug indicating "this too, shall pass."

Service Parts Management

The latest news, analysis, services and systems regarding service parts management and its impact on global supply chains. Today’s companies provide support services and parts for years after an initial product sale, and post-sale service can be key to securing customer loyalty and maintaining competitive differentiation. New technologies are allowing companies to increase forecast accuracy for service parts, reduce excess or obsolete spare parts inventory and enhance scrapping programs across all industries. As these services continue to evolve, businesses are discovering new ways to increase efficiency and cut costs. Learn how companies are using service parts management solutions to power their supply chains.