Many retailers are adjusting their supply chains to improve efficiency and get goods to customers as quickly as possible.

Don't get comfortable about the way your business is run, says Suzanne Rabicoff, general manager, future of work, with Invisible Technologies. Change has to happen now, and it can come from all levels of the organization.

All supply chains — including the service spares supply chain — have been transformed by the ripple effects of the past few years’ catastrophic events.

The COVID-19 pandemic has been one of the complicating factors that’s hampering warehouse worker retention, but it’s certainly not the only thing that’s made this quest even more challenging.

Jamie Wallisch wants companies to recognize that they truly have leverage. “Manufacturers do have an important part to play, even though it seems so high up and far removed,” she says.

Each year, millions of garments are bought and disposed of by consumers, leaving behind a wake of water pollution and carbon emissions.

Today’s fast-moving, consumer-centric world requires a supply chain that’s significantly more complex, now accounting for sustainability and resilience as well. 

The divide is the latest example of the challenges that strategies built on cross-selling and so-called one-stop shop shipping services face.