Matt Fain, chief executive officer and co-founder of Popcapacity, describes the technologies needed to eliminate supply chain pain points.

Shekar Natarajan of American Eagle Outfitters, a finalist in the 2022 Supply Chain Innovator of the Year Award, describes building a successful fulfillment and transportation edge network.

Before the COVID-19 pandemic struck, businesses around the world took the supply chain status quo for granted. Customers – consumers in particular – followed suit, simply assuming their purchases would arrive in a matter of a few days, on time, in full. 

The multinational fast fashion retailer has now succumbed to the online shopping revolution, but it is not planning delivery service.

In the darkest days of the COVID-19 pandemic, demand for many consumer products surged. But few industries experienced an explosion of activity like the furniture business.

Despite the pandemonium of COVID-19, there are ways to reduce risk to smaller retailers as peak season approaches. 

Capacity, reliability and cost containment are the most important factors in successful e-commerce delivery, says Rob Glover, vice president of sales at OSM Worldwide.

Please join Mike Graves, Vice President of Product Management at Pierbridge, and Martin Hespeler, VP Americas at Microlistics, on Thursday, December 8 at 2 pm EST as they provide tips for the warehouse floor and the shipping dock to scale operations efficiently and flexibly without overextending staff, space, or capital.

Retailers offering free returns have fallen by half this year, suggesting easy returns is another trend unlikely to outlast the pandemic.

Logistics has traditionally been viewed as a back-office function, but today it has a direct impact on the customer experience, says Michael Campese, senior vice president of sales and marketing with EFW.