Following are the most significant challenges that the global e-commerce industry will face in 2023, and how to overcome them.

What's changing with the e-commerce consumer? Robin Hooker, director of retail strategy with UPS, says delivery speed is only one element in crafting the ideal customer experience.

The key challenge for brands is figuring out how to reorganize supply chains to suit a sleeper hit.

Rate increases announced by FedEx for 2023 are the largest in history, says John Haber, chief strategy officer at Transportation Insight. Shippers and consumers need to prepare now.

The company said it plans to stay on course with its expansion, and that the technology is safe for the road.

Performance documentation in this peak season is important to properly prepare for next year's peak parcel delivery season, says Justin Cramer, co-founder of ProShip.

A significant problem facing the industry is that many fleets still do not use data analytics to pinpoint their diesel cost per mile (CPM), and instead continue focusing on diesel cost per gallon.

This isn’t the first time Rivian has had a partnership with an established carmaker fall apart. Plans to build EVs with Ford Motor Co. were abandoned in November 2021.

Josh Bartel, chief executive officer of Hydrian Inventory Optimization, explains what split shipments are, why they happen, how they increase fulfillment costs, and how they can be avoided.

Data science can help shippers become eligible for the lowest rates from FedEx and others, says Caleb Nelson, chief growth officer at Sifted.