As you adjust to the new shipping rates that have come with 2023, arm yourself with an in-depth analysis into the reality of UPS and FedEx’s general rate increases.

Returns have taken center stage in the supply chain over the last few years, but it’s clear merchants and carriers still don’t know the best approach to optimizing them. For those managing returns the same way they did pre-pandemic, fixing this process may seem too complex or disruptive

It’s tough enough, getting small packages into the hands of e-commerce shoppers with the efficiency and speed they demand today. But when heavy goods are involved? That’s a whole other challenge.

The slump in parcels is industry-wide, with rival United Parcel Service Inc. reporting on January 31 lower U.S. volumes and a forecast for declining sales in 2023.

UPS has been stressing profitability over volume but the drop in revenue was a surprise.

Freight carriers are seeing the impact, as the number of big and bulky shipments declines and retail customers continue to pare inventories and push back restocking.

UPS argues that it already pays its workers, especially drivers, much more than competitors.

lobal labor-productivity growth in construction has averaged just 1% per year over the past two decades, compared with growth of 2.8% for the total world economy.

Regional and other carriers still have less than 10% of the U.S. market, but the share is growing.