We started by listening to customers and providing specific solutions. We still do. We started by valuing our long-term employees, and we still do. And we’ve always recognized that our customers count on our products to work properly, shift after shift, day after day.
But there are a few things we’ve learned to do differently. One is that we believe that our customer’s material handling needs are too important for them to have to make decisions based on what we or anybody else in our industry says. We suggest that they try the vehicles and trailers in their place doing their work. On request, we’ll provide vehicles and trailers configured to the customers’ requirements for them to try. No commitment required.