The world is getting buried in electronic waste. What can we do about it?

When growing customer demand resulted in ongoing order processing and fulfillment issues, Tuckernuck realized that they needed a new 3PL to accommodate their growth and remain competitive.

Supply chain circularity involves procurement, transportation management, customer tracking and reverse logistics, says Kristin Toth, president and chief operating officer of Fernish.

Take proactive steps to be ahead of the shipping game – form useful partnerships, adopt the right technology, and keep the customer experience top of mind.

If retailers and manufacturers don’t have the proper contractual restraints in place to prevent their liquidators — and the liquidators’ resellers — from selling directly to consumers online, they’re setting themselves up for significant sales losses and lower margins.

Retailers should change their mindset to view returns as a profit center, not a burdensome cost, says Itamar Zur, co-founder and chief executive officer of Veho.

As you adjust to the new shipping rates that have come with 2023, arm yourself with an in-depth analysis into the reality of UPS and FedEx’s general rate increases.

Returns have taken center stage in the supply chain over the last few years, but it’s clear merchants and carriers still don’t know the best approach to optimizing them. For those managing returns the same way they did pre-pandemic, fixing this process may seem too complex or disruptive

Welcome to returns season. Are we having fun yet? 

Instead of using a stick to influence consumer habits when it comes to returns, Steve Rop suggests using a carrot or two.